by Phil Jackson | Sep 15, 2021
If I have a great experience buying something, doesn’t it make sense to write an online review directly with the store? If my local pizzeria makes me an awesome pie, I would naturally go to their Google My Business page to write a review, or rate them on their...
by Phil Jackson | Aug 27, 2021
Was perusing our websites today, looking at available inventory at our stores, and realizing how once again we have to access our adaptability genes within our organization. We’ve all been through a lifetime of worries in the last 18 months, worries that I don’t have...
by Phil Jackson | Jun 14, 2021
Every industry has its own unique nomenclature quirks, and automotive is no exception. My absolute favorite is the non-sensical drive to continue to try and re-badge Used cars as Pre-Owned.You get so used to hearing specific terms in your everyday workings that you...
by Phil Jackson | Jun 3, 2021
Totally disparate news items, but telling nonetheless.Volvo just reported their best sales results ever in May, with their electric Recharge models representing almost 21% of total Volvo Cars USA sales. It’s no coincidence that Volvo has had 12 consecutive months of...
by Phil Jackson | Mar 12, 2021
During my mandatory weekly Zoom meetings/trainings/seminars/sessions, recently heard some noticeable stats: Online sales account for 14% of all retail sales.I thought it would be much higher. Think of the potential for online sales with 86% of the market left to...
by Phil Jackson | Feb 3, 2021
Was poking around the internet today and on cars.com I came across a page that purported to be official home for one of our stores. The trouble is that we don’t pay for cars.com at that store, and the page was riddled with errors. Wrong stores hours, old phone...
